Quality policy
We continue building on the firm foundations laid in 1998. Our objective is to expand our doors wide-open to the world, and to be the pioneers in enhancing the standards of our country. Our foremost policy in offering our modern, outstanding, and innovative vision to our guests and shareholders is to ensure that;
- Employer/customer expectations are directed to relevant venues and that these are complied with at a maximum level,
- Communication channels are described between the Employer/customers and subcontractors/shareholders and that this communication is effected in a flawless manner,
- The modern and relevant methods, technologies, information and management systems required are used, and that the necessary researched and investments are made,
- The legal arrangements and the obligatory standards of the country where operations are carried out are complied with,
- As a consequence of the analysis and development of the work processes, improvement activities are rendered as natural feats of employees.
- TAV will uphold its fast and powerful growth in accordance with the re-structuring plans. Our doors opening to the world will be a way of opening to the world for us.
Frequently Asked Questions
++ 389 46 252 820
++ 389 46 252 821
++ 389 46 262 503
Regarding the amount of the baggage charges, please contact your airline, because each airline has its own baggage policy and rules.
If you have any specific question regarding the allowed/prohibited items to be carried in the baggage, please send your question to our Customer Relations Department to the following e-mail: customer.mk@tav.aero
Our employees from L&F will prepare a lost/damaged baggage report for you, that you’ll later on send it to your airline. If you need to contact the Lost&Found department, please write us on: dutyohd@tav.aero
For lost or found items on the plane, please contact us at the same email: dutyohd@tav.aero
If you lose or find a personal item in the airport building, please report it immediately either to the Information Desk or to the Security staff, while if you have already left the airport, please write to us at lostbaggage.ohrid@tav.aero
All details at:
http://ohd.airports.com.mk/en-EN/passenger-guide/airport-facilities-services/page/lost-luggage
It is not necessary for you to reserve a car park lot in advance.
Ohrid St. Paul the Apostle Airport car park pricelist:
PARKING |
Up to 1 hour |
1 – 2 hours |
2 – 3 hours |
3 – 4 hours |
4 – 8 |
8 – 12 |
12 – 24 hours |
3 – 7 days |
Car |
90 |
120 |
150 |
180 |
230 |
270 |
600 |
1.500 |
Bus |
250 |
400 |
500 |
600 |
800 |
1.000 |
1.600 |
4.000 |
Certain airlines do not allow pets onboard the aircraft, except for assistance dogs. Proper travel documents are required to be submitted for these dogs.