Privacy & Policy

Privacy & Policy

This text is designed to inform you about information security.
You can visit our Web site as often as you want your personal information paylaşmaksızın. By submitting your personal information during your visit to our Web site, is provided only within the scope of your knowledge. Recorded by us with your knowledge of the personal information is protected by TAV Airports Holding will continue to be protected. Your full name, mailing address, birth date, gender, telephone and fax number, e-mail address, such as when information is recorded by our web site.

E-mail communications in question şifrelenmediği message if the message has to guarantee the security of your alınamadığını and is responsible for the security of e-mails you send to remind you.

Web site links to other Web sites operated by TAV Airports Holding, we can give. If you visit any of these Web sites, you should review that site's privacy and other policies. TAV Airports Holding, responsible for policies and practices of other web sites indicates that there is.

Reminds us that it is possible change of TAV Airports Holding's privacy policies, so we recommend that you check regularly our Privacy Policy.

Frequently Asked Questions

There is no regular shuttle bus for passengers to Ohrid St. Paul the Apostle Airport; there is only organized shuttle bus transportation within the arranged tours/seasonal (charter) flights by the local travel agencies.
Ohrid St. Paul the Apostle Airport is opened according to the flights timetable.
Check-in at the passenger and baggage check-in counters starts 120 minutes (2 hours) before the scheduled time of departure (STD) specified on your flight ticket. The closing time of the airport check-in counter is no later than 40 minutes before STD stated on your flight ticket.
For more information regarding flights, please visit the airport web-site, in the Arrivals and Departures section, where any change in the flights schedule is updated in real time, or, as soon as information from the airlines are received.
If you need urgent additional information about your flight, please contact the Information Desk on the following phone numbers:

++ 389 46 252 820

++ 389 46 252 821

++ 389 46 262 503

Passengers are allowed to carry items that are not additionally charged, such as the following: jacket, 1 umbrella or walking stick, 1 women’s purse, 1 camera or binoculars, 1 baby transporter carry cot, 1 pair of crutches, or similar prosthetic mobility aids, medical equipment on which the passenger is dependent on, proper quantity of baby food.
Regarding the amount of the baggage charges, please contact your airline, because each airline has its own baggage policy and rules.
If you have any specific question regarding the allowed/prohibited items to be carried in the baggage, please send your question to our Customer Relations Department to the following e-mail: customer.mk@tav.aero
In case of lost or damaged baggage, please immediately go to the Lost & Found Department, which is located near the baggage claim area, i.e., in the Arrivals Area after Passport Control and before Customs Control.
Our employees from L&F will prepare a lost/damaged baggage report for you, that you’ll later on send it to your airline. If you need to contact the Lost&Found department, please write us on: dutyohd@tav.aero 
For lost or found items on the plane, please contact us at the same email: dutyohd@tav.aero 
If you lose or find a personal item in the airport building, please report it immediately either to the Information Desk or to the Security staff, while if you have already left the airport, please write to us at lostbaggage.ohrid@tav.aero
All details at:
http://ohd.airports.com.mk/en-EN/passenger-guide/airport-facilities-services/page/lost-luggage 

It is not necessary for you to reserve a car park lot in advance.

Ohrid St. Paul the Apostle Airport car park pricelist:

PARKING

Up to 1 hour

1 – 2 hours

2 – 3 hours

3 – 4 hours

4 – 8
hours

8 – 12
hours

12 – 24 hours

3 – 7 days  

Car

90

120

150

180

230

270

600

1.500

Bus

250

400

500

600

800

1.000

1.600

4.000
 
For traveling with a pet onboard an aircraft, passengers are required to provide all necessary documents and vaccines for the pet prior to their travel. For more detailed information please contact your airline.
Certain airlines do not allow pets onboard the aircraft, except for assistance dogs. Proper travel documents are required to be submitted for these dogs.
Currently – no. At Ohrid St. Paul the Apostle Airport, smoking is allowed only at the open bar terrace located in front of the terminal building.
For any other question that does not require immediate response, or if you have any other complaint or compliment, please send an e-mail to: customer.mk@tav.aero. This is our Customer Relations Department, and our staff will respond to you accordingly as soon as possible.