Environmental Policy

Environmental Policy

Objective
TAV Macedonia, as a company managing and operating Skopje International Airport and Ohrid St. Paul the Apostle Airport, is responsible and accountable for all its business activities conducted and performed to be in compliance with the prescribed rules on care and protections of the environment.

Compliance 
TAV Macedonia is committed to complying with the accepted environmental practices, including all applicable local, national, and international laws and regulations and other requirements relevant to the environmental aspects of all work activities and services. TAV Macedonia develops and implements all programs and procedures necessary and required to comply with ISO 14001:2015.

Pollution prevention and reduction
TAV Macedonia is committed to the issue of pollution and undertakes activities to prevent it before it happens, as well as activities to minimize the impact on the environment with all accepted environmental practice. Therefore, TAV manages its processes, assets and human resources to reduce the environmental impacts arising from work activities.

Awareness
The procedures and rules arising from TAV Macedonia Environmental Management System (EMS) are shared with all entities that perform work duties and operate at Macedonian airports, including employees, contractors, and suppliers, to ensure awareness of environmental commitment. TAV Macedonia also ensures and provides adequate training for all employees to raise the awareness on environmental responsibility.

Continuous improvement
By setting and determining environmental objectives and targets, as well as through periodic audits, operational control and by achieving environmental objectives, TAV Macedonia strives to continuously improve the Environmental Management System and to minimize waste generation, and pollution, which are closely related with the operation of airports and ground handling services.


Objectives and targets for environmental protection

  • Reduced use of hazardous and toxic chemicals in the performance of the work activities at the airport
  • Reduced energy resources consumption
  • Waste reduction, reuse, and recycling
  • Pollution prevention
  • Suppliers, including the contractors, are all introduced with our expectations in terms of the environment protection, and they are required to adopt environmental management practices
  • Continuous monitoring of the emissions quality/quantity, emissions, and waste generation
  • Constant consideration of the significant aspects in terms of the environment and their impact

TAV Macedonia, as a socially responsible company, always takes into consideration the environmental factors when planning, purchasing or adopting decisions related to the work and operations.

Frequently Asked Questions

There is no regular shuttle bus for passengers to Ohrid St. Paul the Apostle Airport; there is only organized shuttle bus transportation within the arranged tours/seasonal (charter) flights by the local travel agencies.
Ohrid St. Paul the Apostle Airport is opened according to the flights timetable.
Check-in at the passenger and baggage check-in counters starts 180 minutes (3 hours) before the scheduled time of departure (STD) specified on your flight ticket. The closing time of the airport check-in counter is no later than 60 minutes before STD stated on your flight ticket.
Since the beginning of COVID–19 pandemic, due to the requirements for different travel documents imposed by different countries, TAV Macedonia appeals to passengers to arrive at the airport 3 hours before take-off.
For more information regarding flights, please visit the airport web-site, in the Arrivals and Departures section, where any change in the flights schedule is updated in real time, or, as soon as information from the airlines are received.
If you need urgent additional information about your flight, please contact the Information Desk on the following phone numbers:

++ 389 46 252 820

++ 389 46 252 821

++ 389 46 262 503

Passengers are allowed to carry items that are not additionally charged, such as the following: jacket, 1 umbrella or walking stick, 1 women’s purse, 1 camera or binoculars, 1 baby transporter carry cot, 1 pair of crutches, or similar prosthetic mobility aids, medical equipment on which the passenger is dependent on, proper quantity of baby food.
Regarding the amount of the baggage charges, please contact your airline, because each airline has its own baggage policy and rules.
If you have any specific question regarding the allowed/prohibited items to be carried in the baggage, please send your question to our Customer Relations Department to the following e-mail: customer.mk@tav.aero
In case of lost or damaged baggage, please immediately go to the Lost & Found Department, which is located near the baggage claim area, i.e., in the Arrivals Area after Passport Control and before Customs Control.
Our employees from L&F will prepare a lost/damaged baggage report for you, that you’ll later on send it to your airline. If you need to contact the Lost&Found department, please write us on: dutyohd@tav.aero 
For lost or found items on the plane, please contact us at the same email: dutyohd@tav.aero 
If you lose or find a personal item in the airport building, please report it immediately either to the Information Desk or to the Security staff, while if you have already left the airport, please write to us at lostbaggage.ohrid@tav.aero
All details at:
http://ohd.airports.com.mk/en-EN/passenger-guide/airport-facilities-services/page/lost-luggage 

It is not necessary for you to reserve a car park lot in advance.

Ohrid St. Paul the Apostle Airport car park pricelist:

PARKING

Up to 1 hour

1 – 2 hours

2 – 3 hours

3 – 4 hours

4 – 8
hours

8 – 12
hours

12 – 24 hours

3 – 7 days  

Car

90

120

150

180

230

270

600

1.500

Bus

250

400

500

600

800

1.000

1.600

4.000

 
For traveling with a pet onboard an aircraft, passengers are required to provide all necessary documents and vaccines for the pet prior to their travel. For more detailed information please contact your airline.
Certain airlines do not allow pets onboard the aircraft, except for assistance dogs. Proper travel documents are required to be submitted for these dogs.
Currently – no. At Ohrid St. Paul the Apostle Airport, smoking is allowed only at the open bar terrace located in front of the terminal building.
For any other question that does not require immediate response, or if you have any other complaint or compliment, please send an e-mail to: customer.mk@tav.aero. This is our Customer Relations Department, and our staff will respond to you accordingly as soon as possible.