Security Advice

Security Advice

Passengers - Security advice

Security Advice Flayer (PDF, 368kB)

On 4 October 2006 the European Commission adopted a regulation restricting carrying liquids aboard aircraft. The regulation which entered into force on 6 November 2006 is the European Commission’s response to new threats in civil aviation.

The regulation brings greater security for passengers and civil aviation, closes loopholes in defending against potential terrorist attacks using liquid explosives, and ensures that security measures within the EU are uniform. The regulation limits the liquids that passengers can take past security control points at airports and then onto the aircraft. It applies to all flights departing from airports in the EU, regardless of their destination or the nationality of the carrier.

These rules only apply to hand luggage. Passengers will still be allowed to carry small quantities of personal care products in their hand luggage (perfumes, creams, gels, etc.), provided that the containers or packaging do not contain more than 100 ml and can easily be placed in transparent plastic bags (volume: one liter). Passengers must show liquids stored in this way at the security control point and submit them for security checks. Certain exceptions are permitted such as medicines and food needed during the flight, including baby food.

Additionally the rules require passengers to take off coats and jackets at security control points and to remove portable computers and larger electrical devices from their hand luggage. The regulation also specifies the maximum permitted dimensions for hand luggage (56 x 45 x 25 cm), with the possibility of certain exceptions such as for musical instruments.

Forbidden items

In general, you may not carry substances and items such as: radioactive materials, explosives, inflammable liquids, propane and/or butane cylinders, weapons (except for hunting and sports purposes), knives, poisons, corrosive substances, acids, magnets, nor infectious bodies, such as viruses and bacteria. Dangerous items also include aerosol sprays, matches and other dangerous items such as magnetized or irritating material. Bear in mind that this is not a complete list of hazardous materials. Carrying of dangerous objects aboard aircraft is a legal offence and may result in a penalty. Please ask your airline or travel agent for further details. .

LIST OF FORBIDDEN ITEMS (PDF, 271kB)

Pets

Passengers are requested to make all the necessary arrangements concerning the transport of pets, such as supplying appropriate documentation prior to their trip. As a rule, pets are transported in a specially provided area of the cargo hold. Airline companies usually allow small pets in the passenger cabin (such as dogs, cats, birds). A pet has to be carried in a suitable cage or basket with a waterproof bottom. Transport of pets is charged extra at the rates applicable to excess baggage. Please, contact your airline or travel agent for further details.

Firearms

When checking-in, passengers have to report any firearms, which can only be transported in a special locked compartment, under the captains authority. For further information, please contact your airline or your travel agent.

Security tips

Please do not leave your baggage unattended. Do not pack dangerous items in your luggage, and do not carry other people luggage. Items obtained from strangers should be handed over to the relevant personnel at the check- in counter.

Covid19: Travel Safe

- All the used equipment in the duty free that comes in contact with the customers, shall be disinfected frequently.

- Guiding signs for the prescribed physical distancing (1.5m) in the shop area for all present persons are placed.

- We encourage customers to use only contactless credit or debit card.

- Entrance is free for everyone. There is a Big Alcohol Based disinfectant liquid machine on the main entrance of the shop

TAV Macedonia, as an airport operator, acts in accordance with the state institutions in the countries where passengers travel, the airports border authorities and the rules and regulations of the airlines. 
For travel document information and requirements by the country you want to arrive in and / or COVID tests requirements, please contact the Embassy of that country as well as the airline you will be traveling with. 
Given the fact that TAV Macedonia as an airport operator is not responsible for determining and setting the rules for entry/exit into/from the country, as it is responsibility of the Border Police, which has the authority of Passport Control at airports, we would kindly ask you to contact the Ministry of Internal Affairs of R.N. Macedonia https://mvr.gov.mk/default , as well as to the Ministry of Health http://zdravstvo.gov.mk/  and the Government https://vlada.mk/ , where it is decided for these rules related to the Covid-19 pandemic.
-    You can make COVID-19 tests prior your departure at both airports through laboratories Zan Mitrev and Nikob Lab. More information available on the links below:

Skopje International Airport
https://zmc.mk/en/covid19/skopje-ohrid-airport-covid-19-testing-point/  

https://nikoblab.mk/ 


 
Ohrid St. Paul the Apostle Airport:
https://zmc.mk/en/covid19/skopje-ohrid-airport-covid-19-testing-point/   

http://ohd.airports.com.mk/mk-MK/media-centre-mk/announcements-mk/page/announcement-covid-testing-airport-ohrid-mk  

-    We regularly and timely apply all measures of the Government and the Ministry of Health, as competent state institutions. Of course, we also follow the experiences of other airports around the world and the recommendations of the World Health Organization (WHO), the European Union Aviation Safety Agency (EASA), the International Civil Aviation Organization (ICAO), the International Airports Council (ACI) and the International the Air Transport Association (IATA), all in order to take appropriate action in a timely manner as conditions change in this global pandemic.

 - It is not mandatory for passengers to wear a face protective mask inside the terminal building of the airport, as of 3.5.2022, as per the changes and amendments in Covid-19 measures adopted by the Government of North Macedonia https://vlada.mk/node/28642. According to these changes, there is no obligation for citizens to wear a face protective mask in all closed areas, except in health institutions, pharmacies, public transportation (bus, railway, airplane, and taxi) and in institutions for care of old persons and persons with disability. Regarding the flight rules, passengers should follow the requirements of the airline with which they travel.

- Despite the existence of the online registration option, due to the new Covid-19 restrictions, passengers are obliged, upon their arrival at the airport, to register at the check-in counters, to check and verify the documents required to enter the country in which they travel, as well as to check-in their luggage.

-    Passengers will need to follow the instructions of security agents in a disciplined manner, and there, as in all procedures where queues are expected, it will be necessary to keep a physical distance of at least 1.5 meter.

Entering the terminal building of Ohrid airport is allowed without limitations/requirements connected to covid-19, as of 3rd May 2022 when the Government of N.Macedonia adopted the Decision (https://vlada.mk/node/28642) for lifting all covid-19 related protective measures except for wearing protective masks in certain institutions.

Due to the fact that covid-19 related requirements for different travel documents are still valid by certain countries, and which must be checked by our staff at the Check-In counters, please be informed that we strongly recommend to our passengers to arrive at the airport 3 hours before the scheduled flight.

In case you would like to perform a covid-19 test at one of the facilities by the two laboratories at the airport, please arrive at the airport earlier than 3 hours according to the required time for delivery of the test, that you should check with the adequate laboratory.

- Business and VIP lounge areas are cleaned and disinfected as prescribed by public health authorities with increased frequency based on the air traffic.

- There are available multiple self-hand sanitizers, alcohol-based with adequate signage for passengers.

- There is a self-service option with purpose all passengers to have limited contact with staff.

- Frequent disinfection of products that are often in contact with staff and passengers

- The tables and chairs are cleaned / disinfected after their use.

- Тrays and plates will be removed from common areas, they’ll be given to guests by the service staff

-    Passengers should arrive at the airport at least 3 hours before their flight, as check-in counters close at least 1 hour before departure time. This means that passengers must have completed the check-in procedures at least 1 hour before take-off, and then the Passport Control and Security Checking procedures, in order to arrive on time in the boarding area, i.e., at the Gates. 

Useful Information

Flight Information
Flight Information

Real-time information of arrival and departure flights at Ohrid Airport

for details
Shopping & Dining
Shopping & Dining

See the full range of shops in our shopping universe. At the airport you'll find a great selection of shops within fashion, electronics, design and souvenirs

for details
Parking
Parking

Your way to a secure parking space! Benefit from the attractive online parking offers of Ohrid Airport

for details

Frequently Asked Questions

There is no regular shuttle bus for passengers to Ohrid St. Paul the Apostle Airport; there is only organized shuttle bus transportation within the arranged tours/seasonal (charter) flights by the local travel agencies.
Ohrid St. Paul the Apostle Airport is opened according to the flights timetable.
Check-in at the passenger and baggage check-in counters starts 180 minutes (3 hours) before the scheduled time of departure (STD) specified on your flight ticket. The closing time of the airport check-in counter is no later than 60 minutes before STD stated on your flight ticket.
Since the beginning of COVID–19 pandemic, due to the requirements for different travel documents imposed by different countries, TAV Macedonia appeals to passengers to arrive at the airport 3 hours before take-off.
For more information regarding flights, please visit the airport web-site, in the Arrivals and Departures section, where any change in the flights schedule is updated in real time, or, as soon as information from the airlines are received.
If you need urgent additional information about your flight, please contact the Information Desk on the following phone numbers:

++ 389 46 252 820

++ 389 46 252 821

++ 389 46 262 503

Passengers are allowed to carry items that are not additionally charged, such as the following: jacket, 1 umbrella or walking stick, 1 women’s purse, 1 camera or binoculars, 1 baby transporter carry cot, 1 pair of crutches, or similar prosthetic mobility aids, medical equipment on which the passenger is dependent on, proper quantity of baby food.
Regarding the amount of the baggage charges, please contact your airline, because each airline has its own baggage policy and rules.
If you have any specific question regarding the allowed/prohibited items to be carried in the baggage, please send your question to our Customer Relations Department to the following e-mail: customer.mk@tav.aero
If you lose your personal belonging/s within the airport building, please report it to the Information Desk or to airport Security Officer. If you have already left the airport, please send e-mail to dutyohd@tav.aero.   

If you find a lost item/s within the airport building, please report it immediately to airport Security Department Officers or to the Information Desk and/or send e-mail to dutyohd@tav.aero.   
 
For lost / found items in an aircraft, or in case of lost or damaged baggage, please report it immediately to our colleagues at the Lost Baggage office, located within the baggage claim area, after passport control in the arrivals area, or write to lostbaggage.ohrid@tav.aero. 

For more information, please click on the following link: http://ohd.airports.com.mk/en-EN/passenger-guide/airport-facilities-services/page/lost-luggage 

It is not necessary for you to reserve a car park lot in advance.

Ohrid St. Paul the Apostle Airport car park pricelist:

Parking duration Up to 1 hour From 1 to 2 hours From 2 to 3 hours From 3 to 4 hours From 4 to 8 hours From 8 to 12 hours From 12 to 24 hours From 3 to 7 days
Price in MKD 70 80 100 120 130 200 400 1200 (every next hour is charged 70 )
 
For traveling with a pet onboard an aircraft, passengers are required to provide all necessary documents and vaccines for the pet prior to their travel. For more detailed information please contact your airline.
Certain airlines do not allow pets onboard the aircraft, except for assistance dogs. Proper travel documents are required to be submitted for these dogs.
Currently – no. At Ohrid St. Paul the Apostle Airport, smoking is allowed only at the open bar terrace located in front of the terminal building.
For any other question that does not require immediate response, or if you have any other complaint or compliment, please send an e-mail to: customer.mk@tav.aero. This is our Customer Relations Department, and our staff will respond to you accordingly as soon as possible.