|TAV Airports Holding is a success story in airport operations--one of the most challenging industries in the world--written with know-how, experience and creativity.
TAV's history dates back to 1997, with the official call for tenders for the Istanbul Ataturk Airport International Terminal Building. TAV Airports Holding was established as a joint venture between the Tepe and Akfen Groups, the winning bidders for the contract. Istanbul Ataturk Airport is among the very first examples of "Build-Operate-Transfer" airport operations projects in the world. This project, reflecting the contemporary image of Turkey, has also come to be the first concrete step of TAV's success story.
Becoming a great success in a relatively short period of time, TAV has achieved the status of a global brand name, not only in airport construction projects, but in airport operations - a brand new field, no less. It has done this with its considerable know-how, high quality human resources and advanced technology.
As a part of a planned process, TAV reorganized its organizational structure in 2006, gathering all of its operations activities under the TAV Airports Holding (TAV Airports) division, and construction activities under the TAV Construction division. Following this reorganization, TAV Airports Holding was presented for initial public offering in February 2007. The company continues to build on its success every year and strive to represent Turkey in the best manner possible in the international arena.
TAV AIRPORTS HOLDING
According to DHMI (State Airports Authority) 2009 passenger statistics, TAV Airports is the leading airport operator in Turkey with a 48 per cent market share. TAV Airports Holding is currently operating Istanbul Ataturk Airport, Ankara Esenboga International and Domestic Terminals, Izmir Adnan Menderes Airport International Terminal and Antalya Gazipasa Airport in Turkey; the Tbilisi and Batumi International Airports in Georgia; as well as the Monastir Habib Bourguiba and Enfidha Zine El Abidine Ben Ali International Airport in Tunisia. Additionally, TAV Airports has taken over the operations of the airports in Macedonia, Alexander the Great in Skopje and St. Paul the Apostle in Ohrid, as of March 1, 2010.
TAV Airports also actively participates in other areas of airport operations; such as ground and management services, duty free retail stores, food and beverage services and data processing and security. TAV Airports Holding provides services to approximately 375,000 flights by 300 Airlines and an average number of 42 million passengers every year.
The majority – 58 per cent - of the consolidated revenues of TAV Airports are in fact non-aviation related. The largest revenue contributor is ATU, the Duty Free operator, where TAV Airports has a 50 per cent share. According to financial statements prepared in accordance with IFRS, TAV generated a turnover of 609 million Euros in 2009. The company shares are listed on the Istanbul Stock Exchange as “TAVHL” since February 23, 2007.
TAV AIRPORTS HOLDING COMPANIES
Istanbul, Turkey’s gate to the world, the city that never sleeps, is a test in terms of airport operations-- with its population over 15 million, and millions of guests welcomed every year. The Atatürk Airport International Terminal, which was built according to the Build-Operate-Transfer model, was constructed in a record period of 22 months. The terminal, which was opened for services in January 2000, was expanded with an additional facility in 2004. TAV Airports Holding was awarded operation of the Domestic Terminal in July 2005. With renovations undertaken in 2006, the 25-year old Domestic Terminal was modernised with new technological systems and it renewed with a process covering the façade. The İstanbul Atatürk Airport is not only the biggest airport of Turkey, but also welcomed with respect throughout Europe; with its architecture, speed of passenger flow and services. Istanbul Atatürk Airport serves 700 to 750 airplanes and approximately 80,000 passengers every day.
İzmir Adnan Menderes International Airport is an important link in the select and high quality design chain of TAV Airports. Throughout the ages, İzmir has been one of the most important centers of entertainment and culture, and the International Terminal, which brought fresh life to Izmir’s tourism and trade, and has also carried its relationship with the world to a new level. The Adnan Menderes Airport International Terminal, which was completed 8 months prior to the date agreed upon by TAV Airports under the Build-Operate-Transfer model, opened for service on September 13, 2006. The new terminal covers an area of 110,000 square meters.
Having transformed Ataturk Airport into what can be best described as an exemplary success story, TAV Airports Holding carried its experience in airport operations over to Ankara Esenboga Airport in 2006. With its original design concept and a different perspective allowing the passengers easy access, Esenboga has been a breath of fresh air for transportation to the capital. Equipped with state of the art technology and services at every step throughout the airport--from the moment passengers enter the parking garage until they board their planes, guests meet friendly staff ready to serve them at the highest standards. Uninterrupted service is maintained so that every flight is comfortable and fun, continuing at a dizzying pace all day, every day.
Continuing to pursue its goal of constant development, TAV Airports Holding was awarded the Antalya Gazipaşa Airport operation tender held in August 2007. With the contract signed on January 4, 2008, it was leased to TAV Airports for 25 years. Airport construction was completed in 1999, offering a passenger capacity of 500,000 per year, covering 2,144 square meters. TAV Airports Holding aims in operating the Antalya Gazipasa Airport is to utilise its experiences and knowledge in the airport operation business to create and develop boutique airports in Turkey and its target region to create new international flight destinations. In addition, the goal is to make the airport an international center serving Alanya and its surrounding area by extending the runway.
Tbilisi International Airport
TAV Airports took an important step in realizing its vision of becoming an international actor in airport operations with the Tbilisi International Airport. TAV Airports Holding is entitled to operate the Tbilisi International Airport for 20 years and it is the first Project of the company abroad. Georgia is expected to become an important bridge between Europe and Asia within the near future. The Tbilisi International Airport, located in the capital city, is being operated by TAV Urban Georgia LLC since October 31, 2005, with a 66% share owned by TAV Airports Holding. The new passenger terminal, also constructed by TAV Urban Georgia LLC. was opened for service on February 7, 2007, and helped the airport fulfıll its strategic importance. TAV Airports offers all terminal and non-terminal operations, ground handling services, customs and non-customs stores, food and beverage services, with a vast scope and integrated approach at the Tbilisi International Airport.
Batumi International Airport
TAV Airports started operating the Tbilisi International Airport in 2005, and the investments in the region are continuing; and on May 26, 2007, the company started operating the Batumi International Airport, the first airport to be jointly used between Turkey and Georgia. This cooperation played an important role in both the development of the region and in enhancing the good relations between the two countries. Batumi International Airport offers services with its state of the art technology and functional design. The airport structure has an expandable structure based on the increase of passenger numbers.
Monastir Habib Bourguiba International Airport
TAV Airports Holding added yet another international airport project with the Monastir Habib Bourguiba International Airport in Tunisia, a tourism center of northern Africa, beginning operations on January 1, 2008. The Monastir Habib Bourguiba Airport will be operated for 40 years. In addition to operations and air traffic control, it manages all airport activities. Located in the most attractive destination in northern Africa—and easily accessible within two hours from Europe--the airport currently has a capacity of 3.5 million passengers a year. However, the number of international passengers served at the airport reached 3.8 million in the year 2009. There were 30,393 flights from the from Bourguiba in 2009, with a cargo capacity of 900 tons.
Enfidha Zine El Abidine Ben Ali International Airport
The Enfidha Zine El Abidine Ben Ali International Airport was put into operation by TAV Tunisie in December 2009. TAV Airports Holding has an 67% share of TAV Tunisie, which is entitled to operate the airport until May 2047. Construction of the airport started on the 24th of July 2007 and approximately 500 million Euros were invested. The passenger capacity of Enfidha Airport is around 7 million per year and will be increased gradually to 22 million through additionally investments. It will be the second operation of TAV Airports in Tunisia, in what will likely become the most important hub in Africa. Close to half a billion Euros of investment is planned. The Enfidha Zine El Abidine Ben Ali International Airport covers a new terminal building with an outdoor parking lot, taxiway, apron and taxi routes, as well as the development of new services. TAV Airports Holding group companies (ATÜ, BTA, HAVAŞ, TAV Operations Services) are intended to offer services there.
Skopje Alexander the Great International Airport
TAV Airports Holding, in what is a significant step towards establishing itself in Europe has recently undertaken operations of the Alexander the Great International Airport in Skopje, the capital of Macedonia. Operating the airport of the capital of Macedonia, which is expected to join the European Union in the near future, has been a rather significant step. The entrance gate of Macedonia, with its strategic location and 500-year past of historical ties with Turkey, was passed through by 657,000 passengers in 2008. Modernization is planned in such a way as to cover the technical infrastructure at the Alexander the Great International Airport by TAV Airports. Thus, it is targeted to contribute to the commercial and tourism relations of both Macedonia, and the capital city Skopje, which are symbols of the ethnic mosaic, and to increase the number of passengers.
Ohrid St Paul the Apostle International Airport
Ohrid, among the tourism destinations of Macedonia, has all the characteristics of a Mediterranean city. The city is famous for its historical and natural beauty and known for the lake which gave the city its name. TAV Airports will operate the St Paul the Apostle International Airport of Ohrid for 20 years, a city that was included in the UNESCO list of heritage sites due to its priceless riches. TAV Airports also aims to increase the number of Airlines and passengers using the St Paul the Apostle International Airport. In order to achieve that modernization studies are planned regarding the technical infrastructure of the airport.
HAVAŞ is an established ground handling services company in Turkey operating under TAV Airports. Havaş services include passenger and luggage handling, loading vehicle inspection, aircraft cleaning, load controls and communications, cargo, flight operations, transport, representation and surveillance. Havaş serves the following airports: Istanbul Atatürk, Ankara Esenboğa, Izmir Adnan Menderes, Adana, Antalya, Bodrum, Dalaman, Gaziantep, Trabzon, Kayseri, Nevşehir, Batman, Konya, Sivas, Adıyaman, Şanlıurfa, Elazığ, Muş and Gazipaşa, enjoying a customer base of over 200 scheduled and charter airlines.
Furthermore, HAVAŞ has operated the Hopa Passenger Terminal in Georgia since December 2007, which offers ease of travel to locals due to its geographical proximity to the Eastern Black Sea Region and connections to the Batumi International Airport operated by TAV Airports. Awarded countless times by leading international airlines, Havaş also handles airport transfers at Istanbul Atatürk, Istanbul Sabiha Gökçen, Ankara, Izmir, Antalya, Antalya Gazipaşa, Bodrum, Dalaman, Malatya, Samsun, Urfa, Hatay, Gaziantep, Konya, Hopa, Şanlıurfa, Trabzon, Çorlu and İzmit. Havaş also runs car park services at the Bodrum airports.
The catering services offered at TAV-operated airports are carried out by BTA Catering, a TAV Airports company. BTA provides catering services for the Ataturk Airport International Terminal, Ankara Esenboga Airport, Adnan Menderes Airport International Terminal, and the Tbilisi and Batumi Terminals of Georgia. Founded through a joint venture of Bilintur, Tepe and Akfen in 1999, and beginning operations in January 2000, BTA serves 25,000 passengers per day with rich menu choices from world cuisines. BTA serves in a total area of 22,500 square meters, round the clock at café-bars, restauraunts, and buffets, at 124 points. BTA has also been operating the Istanbul International Airport Hotel at the Istanbul Atatürk Airport International Terminal since May 22, 2004. BTA also makes pastries, sandwiches and cakes under the Cakes & Bakes brand. Furthermore, Cakes & Bakes products are preferred throughout the country in world-famous fast food and coffee chains.
A joint venture between TAV Airports and Unifree, ATÜ offers overall 40 thousand products of world-famous brands with advantageous prices. Today, ATÜ carries out Duty Free operations in Istanbul Atatürk Airport, Izmir Adnan Menderes and Ankara International Terminals, as well as the Tbilisi and Batumi International Airports in Georgia and Enfidha Zine El Abidine Ben Ali International Airport in Tunisia Enfidha, with a total of 44 stores.
TAV OPERATION SERVICES
For TAV Airports, airports are beyond being merely transition points, where all aviation and non-aviation services are offered to guests with a modern approach. TAV Operation Services are charged with such auxiliary services and income stream creation as commercial area allocation, new business development, marketing of advertising and promotion areas, the Havaş Tourism and Travel Agency, The Gate airport magazine, 'primeclass' CIP passenger services, CIP lounge management, valet services and baggage wrapping.
Through integrated turn-key delivery solutions, TAV IT renders information technology services; an indispensable instrument in airport management, both for airport operators and for other business partners. In airports, the system management of which is carried out by TAV IT, all business partners are free of functional and system disruptions, and thus can focus on their operations only. With its team specialised in the aviation industry and in technological solutions, TAV IT develops products using its know-how to free airport management of complex transactions. TAV IT solutions are in use in the Istanbul Atatürk and Ankara Esenboğa airports Domestic and International Terminals, as well as the Izmir Adnan Menderes Airport International Terminal, the Tbilisi International Terminal and the Monastir Habib Bourguiba and the Enfidha Zine el Abidine Ben Ali International Airports in Tunisia. TAV IT debuted on the wider stage by entering Sabiha Gökçen Airport in February 2007 with its integrated airport systems, the first non-TAV airport for the company.
TAV SECURITY SERVICES
TAV Security works in co-operation with the police at all security checkpoints and car parks at TAV-operated airports in Turkey. TAV Security follows the rules and regulations set out by the National Civil Aviation Security Program as well as international standards. Its expert management was formed through the successful combination of state security know-how and private sector advantages. TAV Security staff are hand-picked from the best amongst multi-lingual Police and military veterans with international experience, trained in civil aviation security.